Delivery Time: 1-3 Minutes

Price: $ 52.5

Service is Live: Monday - Friday (9AM - 5PM PST)

This service is done remotely via our USB Software & a technician. After placing your order, please visit our Live Chat to speak with one of our technicians to guide you through the process. The service is 1-72 Hours. The typical timeframe for this service is 60 Minutes once a technician is online.

Models Supported: 

  • Samsung G960U (SPR)
  • Samsung G965U (SPR)
  • Samsung N960U (SPR)


  • Device must be SIM unlocked prior to using this service, if it is not additional charges will apply to unlock the device.
  • Download our Remote Support Tool (Click Here) and execute it with Administrator rights. This will give you your Remote Support ID.
  • Please include your Remote Support ID with your request


  • Our USB Software
  • Operating System: Windows (XP SP3, 7, 8, 8.1, 10) | Mac (Not Supported)
  • Hard Drive: 30GB Free storage or more
  • Memory: 4GB or more
  • Network: Broadband or faster (1.5Mbps Download/Upload) can test at
  • USB Cable: OEM recommend or Equivalent cable. (eBay or other low grade cables may cause issues)

What this service is: 

  • ✔ This service is performed by a technician remotely using a USB cable.
  • ✔ This service supported Monday - Friday 9:00 AM to 5:00 PM PST
  • ✔ This service will remove the lease lock from Sprint. 
  • ✔ This service will rebrand the device to a supported branding such as ATT / T-Mobile etc
  • ✘ This service WILL NOT SIM unlock your device.
  • ✘ This service IS NOT a FRP (Factory Reset Protection | Google Account Lock | Reactivation Lock) removal service, if device has FRP use FRP removal services prior to this service.
  • ✘ This service IS NOT a cleaning service. (It will not clean or change the status of the IMEI for service providers).

Some things to know:

  • ✔ This service will FDR (Factory Data Reset) the device, please know the technician will not ask to do this.
  • ✔ Check and validate device IMEI for blacklisting/lost stolen. Refunds will not be given.
  • ✘ Once device has been completed device will NO LONGER work on Sprint services.
  • ✘ Do not insert a Sprint card anytime after service has been completed or you run the risk of device lease locking once again.

After Submitting Order:

  • Please copy/paste your Order # and Remote Support ID in our live chat.